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2022-08期

高知社区娱教文化服务系统设计

单位:福州大学至诚学院     作者:张帆,杜婉晴     来源:工业设计杂志     时间:2022-08-23

摘 要:文章首先从服务设计视角审视公共服务系统设计,对高知人群及高知社区的概念和特点的具体分析;其次,结合服务设计思维,运用社区文化服务满意度及需求调查,通过相关数据分析及服务设计在高知社区娱教文化服务领域的介入点,建立娱教文化服务系统设计模型;最后,通过构建服务系统框架、功能模块,设计了基本的交互设计模型。通过文章的研究,以期为部分高知社区文化服务系统设计提供一定的指导。

关键词:高知社区;娱教文化;系统;服务设计


中图分类号:TB472 文献标识码:A

文章编号:1672-7053(2022)08-0116-03


Abstract:This paper firstly examines the design of public service system from the perspective of service design, and analyzes the concepts and characteristics of Kochi population and Kochi community. At the intervention point in the field of entertainment, education and cultural services in Kochi community, the design model of entertainment and education culture service system is established; finally, the basic interaction design model is designed by constructing the service system framework and functional modules. Through the research of the article, it is expected to provide some guidance for the design of some Kochi community cultural service systems.

Key Words:Senior intellectual community; Entertainment and education culture; System; Service design