共享汽车发展中的问题与优化策略研究——以成都市为例
摘 要：文章阐释了共享汽车这种绿色的出行方式在中国的发展情况，结合问卷调查的方式探究这一新型出行方式在成都市的使用情况。由于运营方式处于摸索阶段且存在管理模式不规范、用户反馈满意度不高等诸多问题，得出优化共享汽车的用户体验感是目前待解决的重要问题。
关键词：共享汽车；用户体验；优化策略
中图分类号：TB472 文献标识码：A
文章编码：1672-7053(2019)02-0143-02
Abstract：This paper explains the development of this green mode of travel in China, and probes into the use of this new mode of travel in Chengdu by means of questionnaire survey. Because the operation mode is in the groping stage and there are many problems such as non-standard management mode, low satisfaction of user feedback and so on, it is an important problem to be solved to optimize the user experience of shared car.
Key Words：shared car; user experience; optimization strategy
